Overview
These Terms of Service govern your use of the Troou website, product pages, checkout flow, and related services. By visiting our site or placing an order, you agree to be bound by these Terms.
Online store terms
You agree that any information you provide during checkout is accurate, current, and complete. You may not use our products or services for any unlawful or unauthorized purpose or violate any laws in your jurisdiction while using this site.
Product information and pricing
We make every effort to display product descriptions, images, availability, and pricing as accurately as possible. However, we reserve the right to correct errors, update information, or cancel orders if any product information is inaccurate at any time without prior notice.
Orders and acceptance
All orders are subject to review and acceptance. After your order is placed, you will receive an order confirmation email. This email confirms receipt of your order request but does not guarantee acceptance until the order has been processed and prepared for shipment.
Payments
Payments must be authorized by the selected payment method before an order can be completed. If a transaction cannot be verified or approved, we may cancel or hold the order until additional confirmation is received.
Shipping and delivery
Delivery estimates are provided for convenience only and begin after order processing is completed. Delays caused by customs, carriers, weather, peak seasons, or incorrect address information are outside our direct control.
Returns and refunds
Returns and refunds are handled according to our Refund Policy. Please review that page before requesting a return, replacement, or refund.
Intellectual property
All content on this site, including branding, text, product images, layout, graphics, and storefront materials, is the property of Troou or its licensors and may not be copied, distributed, or used without permission.
Limitation of liability
To the fullest extent permitted by law, Troou shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the website, products, or services.
Contact information
Questions about these Terms of Service may be sent to service@troou.shop.